Increase engagement with proactive, personalized outreach

Reach 1000’s of your customers in minutes. Create and manage outreach campaigns to improve CSAT, whether it’s a medication reminder, vaccination appointment, or patient pre-registration.

Outbound AI capabilities

Multi-modal Interactions

Close the gaps in the patient journey with automated patient outreach. Avaamo’s outbound AI reaches patients where they are, on the channel they prefer (Web, Mobile, Phone, SMS, Email).

Dynamic, contextual patient journeys

With Avaamo’s outbound AI the real-time context travels along with the patient — no matter where the conversation begins or ends across channels – eliminating any disjointed conversations.

Bi-directional conversations

Add the flexibility of bi-directional discussions giving users the freedom to complete action steps on the call or request for a callback.

Tailored voice profiles

Select from one of our pre-built voice profiles or create your own custom voice profile. Configure cadence, tone, and accent for a human like experience.

Multiple languages supported

Automatic, bi-directional language detection and translation supporting 114 languages and dialects.

Intelligent agent handover

AI-powered sentiment and intent engine detects patient’s needs and requests and can route a call to the correct agent.

Avaamo’s Outbound AI – By the Numbers


patients served through COVID appointment scheduler


weekly outbound calls for vaccine status updates


response rate achieved through intelligent outreach campaigns


reduction in inbound call volumes

Outbound Use cases
Driving better patient outcomes

Voice Demo

Outbound Scheduling

Avaamo’s Outbound Calling Program seamlessly plugs into your contact center and completes the entire patient scheduling journey — at limitless scale.

Appointment Scheduling
Appointment confirmations
Medication reminders
Test results

A friendly reminder

SMS Outbound Scheduling

Avaamo’s outbound AI reaches patients where they are, on the channel they prefer (Web, Mobile, Phone, SMS, Email).

Healthcare Apps

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The more interactions we can have with our patients the better. Engaging with a patient across the continuum is now possible with Conversational AI.

Neil D. Ray, MD, MMCi
Anesthesiologist, Pain Medicine Specialist
Duke Health

Want to learn how you can proactively serve your patients with outbound automation?