Live Agent for MyChart

The future of healthcare requires bringing together Electronic Health Records (EHR) and contact centers to provide better patient experiences and lower costs.

liveagent+mychart 1@2x

A Live Agent solution that supports your patients in MyChart

Some patients want to call – others want to do their own research – some want a quick chat with a live agent. Providing multiple options makes everyone happy.

graphic chat toliveagent

Let’s Chat!

Live agent software custom-built to meet the unique needs of your MyChart patients

mychar liveagent full featured

Comprehensive Live Agent Dashboard with healthcare in Focus

Our advanced features can help live agents handle hundreds of patient conversations every day.

Unmatched Control and Real-Time Insights with Supervisor & Admin Desktop!

Active supervisor views, historical reporting, and administrative controls to define your deployment.

mychar supervisor
portrait manny rodriguez uchealth
quote icon

This partnership with Avaamo, and its integration into MyChart, has been a very important step in personalizing the experience for our patients.

Manny Rodriguez
Chief Marketing, Experience and Customer Officer

Ready to take a tour?

Explore how easy it is for live agents to help patients with a fully integrated live agent solution for MyChart.

laptop liveagent for mychart