Meet the AI
contact center
from the future
Meet the AI
contact center
from the future
Meet the AI
contact center
from the future
The future sounds different
The future sounds different
The future sounds different
Hear the difference
Hear the difference
Request demo
Request demo
LIVE DEMO
Hear what AI-first customer service sounds like
LIVE DEMO
Hear what AI-first customer service sounds like
LIVE DEMO
Hear what AI-first customer service sounds like
BEST HOSPITALS 2024-2025 | US NEWS
Streamlining a healthcare behemoth: Avaamo AI’s million-interaction impact
Read Story
63%
Overall deflection of calls across all use cases
81%
Complete deflection for appointment confirmations
Automating 180,000 customer queries a month without a single service ticket.
Read Story
180k
Customer queries automated each month
90%
Reduction in service tickets raised daily
Shifting gears: how a GenAI assistant slashed call volume by 90%
Read Story
90%
Queries automated and resolved
42k+
Queries handled
How UCHealth is reimagining patient access with voice-first AI agents.
Read Story
10K+
Livi successfully handles over 10,000 calls per day
150M
Over 150 million unique patient journeys
How Volkswagen cut parts ordering from 10 minutes to under one — with 99% accuracy.
Read Story
8000+
Parts ordered each month
2M
User queries per month
The world’s largest AI Agent deployment in the enterprise
Read Story
40+
Use cases automated
4.5M
Quueries auto-resolved
BEST HOSPITALS 2024-2025 | US NEWS
Streamlining a healthcare behemoth: Avaamo AI’s million-interaction impact
Read Story
63%
Overall deflection of calls across all use cases
81%
Complete deflection for appointment confirmations
Automating 180,000 customer queries a month without a single service ticket.
Read Story
180k
Customer queries automated each month
90%
Reduction in service tickets raised daily
Shifting gears: how a GenAI assistant slashed call volume by 90%
Read Story
90%
Queries automated and resolved
42k+
Queries handled
How UCHealth is reimagining patient access with voice-first AI agents.
Read Story
10K+
Livi successfully handles over 10,000 calls per day
150M
Over 150 million unique patient journeys
How Volkswagen cut parts ordering from 10 minutes to under one — with 99% accuracy.
Read Story
8000+
Parts ordered each month
2M
User queries per month
The world’s largest AI Agent deployment in the enterprise
Read Story
40+
Use cases automated
4.5M
Quueries auto-resolved
BEST HOSPITALS 2024-2025 | US NEWS
Streamlining a healthcare behemoth: Avaamo AI’s million-interaction impact
Read Story
63%
Overall deflection of calls across all use cases
81%
Complete deflection for appointment confirmations
Automating 180,000 customer queries a month without a single service ticket.
Read Story
180k
Customer queries automated each month
90%
Reduction in service tickets raised daily
Shifting gears: how a GenAI assistant slashed call volume by 90%
Read Story
90%
Queries automated and resolved
42k+
Queries handled
How UCHealth is reimagining patient access with voice-first AI agents.
Read Story
10K+
Livi successfully handles over 10,000 calls per day
150M
Over 150 million unique patient journeys
How Volkswagen cut parts ordering from 10 minutes to under one — with 99% accuracy.
Read Story
8000+
Parts ordered each month
2M
User queries per month
The world’s largest AI Agent deployment in the enterprise
Read Story
40+
Use cases automated
4.5M
Quueries auto-resolved
BEST HOSPITALS 2024-2025 | US NEWS
Streamlining a healthcare behemoth: Avaamo AI’s million-interaction impact
Read Story
63%
Overall deflection of calls across all use cases
81%
Complete deflection for appointment confirmations
Automating 180,000 customer queries a month without a single service ticket.
Read Story
180k
Customer queries automated each month
90%
Reduction in service tickets raised daily
Shifting gears: how a GenAI assistant slashed call volume by 90%
Read Story
90%
Queries automated and resolved
42k+
Queries handled
How UCHealth is reimagining patient access with voice-first AI agents.
Read Story
10K+
Livi successfully handles over 10,000 calls per day
150M
Over 150 million unique patient journeys
How Volkswagen cut parts ordering from 10 minutes to under one — with 99% accuracy.
Read Story
8000+
Parts ordered each month
2M
User queries per month
The world’s largest AI Agent deployment in the enterprise
Read Story
40+
Use cases automated
4.5M
Quueries auto-resolved
Ask AI
What can I help you with?
Ask AI
What can I help you with?
Ask AI
What can I help you with?
The crisis in the contact center
The crisis in the contact center
The crisis in the contact center
Traditional IVR was built for the business.
Not the caller.
Traditional IVR was built for the business.
Not the caller.
Traditional IVR was built for the business.
Not the caller.
The contact center sits at the intersection of two irreconcilable forces: rising customer expectations and the physical limits of human-staffed operations. Something has to give.
The contact center sits at the intersection of two irreconcilable forces: rising customer expectations and the physical limits of human-staffed operations. Something has to give.
Legacy IVR forces customers to self-diagnose their problem using touch-tone menus. Two-thirds of callers abandon before reaching anyone. The ones who get through repeat themselves, get misrouted, and hang up.
Legacy IVR forces customers to self-diagnose their problem using touch-tone menus. Two-thirds of callers abandon before reaching anyone. The ones who get through repeat themselves, get misrouted, and hang up.
Modernization is too often framed as a binary choice: bolt AI onto existing infrastructure, or rip everything out. Both carry unacceptable risk. Neither is the only path forward.
Modernization is too often framed as a binary choice: bolt AI onto existing infrastructure, or rip everything out. Both carry unacceptable risk. Neither is the only path forward.
One platform. Every conversation.
Automate what you can. Augment what you can’t. Analyze everything. Three capabilities, one architecture — deployed independently or together.
Automate
Automate
AI that resolves, not just routes
AI that resolves, not just routes
AI that resolves, not just routes
Your customers called. AI Operator answered.
AI Operator replaces your IVR — authenticates callers, understands intent, and resolves requests before an agent picks up.
Explore AI Operator
Your customers called.
AI Operator answered.
AI Operator replaces your IVR — authenticates callers, understands intent, and resolves requests before an agent picks up.
Explore AI Operator
AI agents that autonomously handle calls end-to-end; scheduling, refills, payments, and more.
AI agents that autonomously handle calls end-to-end; scheduling, refills, payments, and more.
Explore AI Agents
Augment
Augment
Make every agent your best agent
Make every agent your best agent
Make every agent your best agent
Real-time coaching that turns every rep into a top performer.
Complex disputes. High-value customers. Sensitive calls. Agent Assist coaches your reps through the hard ones — live.
Explore Agent Assist
Real-time coaching that turns every rep into a top performer.
Complex disputes. High-value customers. Sensitive calls. Agent Assist coaches your reps through the hard ones — live.
Explore Agent Assist
Turn QA costs into contact center profits
100% call scoring against your quality criteria: compliance, empathy, and resolution, all with zero manual effort.
Explore AutoQA
Turn QA costs into contact center profits
100% call scoring against your quality criteria: compliance, empathy, and resolution, all with zero manual effort.
Explore AutoQA
Analyze
Analyze
Turn every conversation into deep insight
Turn every conversation into deep insight
Turn every conversation into deep insight
Go beyond dashboards. Discover what’s actually driving your customer experience across every call, whether handled by an agent or AI. Ask questions in plain English, get data-backed answers, and turn insight into action with AI-driven quality scoring and coaching.
Go beyond dashboards. Discover what’s actually driving your customer experience across every call, whether handled by an agent or AI. Ask questions in plain English, get data-backed answers, and turn insight into action with AI-driven quality scoring and coaching.
Learn more
Solutions
Deployed where it matters most
The same AI-first architecture running across healthcare, workplace, and customer experience.
Claudia - Medications and testing
Healthcare
24/7 patient scheduling, refills, and triage, all integrated with Epic and Cerner.
Explore healthcare agents
Explore healthcare agents
James - Human Resources
Workplace
IT tickets and HR questions resolved in seconds, not days
Explore workplace agents
Explore workplace agents
Emily - Customer Support Agent
Customer Support
Voice-first agents that replace IVR trees with natural resolution.
Explore customer support agents
Explore customer support agents
Playbook
Ready to run?
Our AI-first playbook shows you how to start above your existing stack, prove value at each stage, and scale with confidence. No rip-and-replace. No leap of faith.
Download the Playbook →
Beyond call centers:
A manifesto for what’s possible
Beyond call centers:
A manifesto for what’s possible
Beyond call centers:
A manifesto for what’s possible
At Avaamo, we’re transforming enterprise voice. Today, valuable professionals spend too much time on routine calls instead of meaningful work. Our AI voice agents handle patient intake, employee inquiries, and customer service interactions naturally and completely—operating 24/7 to free your team for what matters most.
At Avaamo, we’re transforming enterprise voice. Today, valuable professionals spend too much time on routine calls instead of meaningful work. Our AI voice agents handle patient intake, employee inquiries, and customer service interactions naturally and completely—operating 24/7 to free your team for what matters most.
Read our manifesto
CUSTOMERS
