Redesigning the patient experience has never been more critical


The total cost of missed healthcare appointments in the United States every year


of all healthcare appointments are still scheduled by phone


of patients under 40 look to use advanced patient engagement technology from their providers


new vaccine appointments scheduled due to the pandemic.

An experience to be remembered

AvaamoPX is an intelligent virtual assistant and Conversational IVR solution that provides immediate, personalized assistance to patients for a 5x increase in capacity and a 86% reduction in live agent calls for hosptials.

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Seemless Integration

AvaamoPX has pre-built integrations to seamlessly plug into your EHR, healthcare applications, or contact center — no developer time needed.

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Personalized Interactions

Our Intelligent Virtual Assistants offer human-like patient engagement with personalized assistance throughout the patient journey.

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Multilingual Support

Automatic, bi-directional language detection and translation supporting 114 languages and dialects

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Omnichannel Engagement

Request, schedule, confirm, or input across across voice & chat mediums both in synchronous or asynchronous communication modes.

Use cases:

I need a dermatology clinic


Converse in natural language to immediately find a doctor or clinic by name, specialty, or location or have your questions answered at the digital front door.

Find a doctor
Find clinic
Patient concierge
Healthcare FAQs

Scheduling as easy as an “ask”

Care Appointments

Avaamo’s omni-channel digital front door approach reduces the barriers for patients seeking care and allows them to secure an appointment on their preferred channel – zero wait time.

Schedule an appointment
Appointment notifications & reminders
Patient registration
Password resets

I need a refill…

Medication & Testing

Remind patients to take their medication, refill prescriptions, and quickly access your test results or health records.

Medication management
Testing & diagnostics
Immunization management
COVID-19 pre-screening & FAQs

What’s my bill?

Billing & Insurance

Assist patients in billing inquiries or issues, estimated costs of treatments, and FAQs.

Billing management
Payment management
Billing & Insurance FAQs

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The more interactions we can have with our patients the better. Engaging with a patient across the continuum is now possible with Conversational AI.

Neil D. Ray, MD, MMCi
Anesthesiologist, Pain Medicine Specialist
Duke Health

Let’s improve the patient experience, together