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AVAAMO INTELLIGENT VIRTUAL ASSISTANT™

Humanlike.
Intelligent.
Revolutionary.

Avaamo’s 3rd generation Intelligent Virtual Assistants (IVAs) integrate into your company’s applications, automate complex business workflows, and provide your customers personalized conversations and insights, 24/7.

Intelligent Virtual Assistants

Intelligent conversations with a human touch

Conversational automation that reduces costs while creating effortless experiences

The Avaamo Platform

The Avaamo platform contains the tools you need to create advanced virtual assistants which deliver an intuitive, automated experience using natural language. Build once, deploy everywhere. Our IVAs can speak 29 languages and run on any platform, device, or service. All IVAs feature built-in conversational intelligence, deep integrations, and feature enterprise-wide security, compliance, and data encryption.

Advanced NLU

Our proprietary NLU engine using our patented “sparse” data-based technology which gets you to steady state accuracy with minimal training data.

Multi-intent Recognition

There’s no such thing as starting from scratch when working with our pre-built vertical domain models. The platform uses advanced data science techniques to mine raw data to build complex knowledge graphs. Millions of pre-built intents and entities capture the relationships and hierarchies commonly present in complex enterprise workflows, accelerating time to value.

End-to-End Conversational AI Automation

Tell us where the answers are and our conversational AI engine dynamically transforms complex enterprise workflows into a full-fledged conversations between your customer or employee and your business—no scripting, no conversation design, no hassle.

Avaamo’s Intelligent Virtual Assistants – by the numbers

560M

Customers reached globally

3.3B+

Chat and voice interactions

235

Live implementations

7,000

7,000 enterprise workflows automated
Avaamo's IVAs by the numbers

Analyst Recognition

BUILT TO AUTOMATE EVERY CONVERSATION AN END USER CAN HAVE

The Avaamo Intelligent Virtual Assistant Platform

The Avaamo IVA platform

ENTERPRISE SKILLS

Pre-built conversational AI for the Enterprise

  • Pre-trained domain models handle complex business use cases
  • Built-in integrations to applications & deployment channels
  • Select from a library of pre-built AI workflows

Explore Avaamo's IVA enterprise skillset

AI-GENERATED CONVERSATION FLOWS

Dynamic Dialog

  • Stop designing conversational flows manually
  • Define outcomes, our AI does the rest
  • Select from a library of pre-built AI for your use case

Avaamo Intelligent Virtual Assistants

The latest on Avaamo’s IVA’s powering the conversational enterprise

Effective techniques for IVAs

Practitioner’s Guide: 3 Proven Techniques to Make Your IVA More Effective

The combination of data, constant iteration, and the monitoring of unhandled queries makes the virtual assistant exceed human accuracy at scale very quickly. Learn how.

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Contactless Intelligent Virtual Assistant

Webinar: IVAs and the Contactless Economy – the New Normal

In a post-pandemic world, enterprises will have to rapidly retool to establish meaningful interactions with their customers.

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IVA conversational interfaces

Whitepaper: Chatbots vs. Conversational AI

Conversational interfaces have come a long way. Find out how conversational AI is able to execute judgment-intensive tasks just like humans.

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Experience how Avaamo AI will transform your business