3 Ways to Measure the Success of Your Conversational AI Project
Business value doesn’t necessarily need to be driven by the bottom line. Our recommendation is to focus on three broad categories – revenue generation, cost savings, and improvement in customer experience.
We at Avaamo have seen our AI auto-resolve 40% or more of ITSM tickets (before they ever
become a ticket) using our patented AI technology, and we are confident that we can drive real efficiency for you too.