Universities are using Avaamo’s technology to help field thousands of questions around the clock, about financial aid eligibility, academic programs, transfer status or even library hours during exam week offering a student services experience that is timely, replacing the notice board and visits to the service center. Avaamo’s Virtual Assistant offers a 21st conversational digital experience and currently answer over 100K/ queries a month across our customer base.
Financial aid advisor
A recent USA Today survey indicate 1-3 freshmen will not return to sophomore year due to financial issues. Avaamo’s university customers are using the technology to provide counseling and hundreds of questions from loan applications, to rules to eligibility requirements including using conversational AI to accept, manage and process loan applications engaging with students beyond the confines of the financial aid office.
Avaamo IVA technology is being used for course enrollment, registration deadlines, falling grades alerts, GPA requirements and enrollment eligibility to provide an enhanced student experience while streaming the costs for servicing student needs.
400k students across the world interact with our AI student assistants.
Over 460,000 student queries resolved per month.
All time average success rate resolving student queries across all schools and universities.
Student queries exploded during the coronavirus pandemic. Our AI student assistants are successfully handling the surge in student queries.