Who is Avaamo?
Powered by the latest innovations in neural networks, speech synthesis and deep learning, Avaamo is a cloud platform that lets you automate the Conversational AI lifecycle. Build powerful domain-based models on your own or use our existing vertical models. You can speed time-to-value with pre-built enterprise connectors, conversation analytics and conversational validators to execute design-to-deployment lifecycles in weeks.
40 COUNTRIES, 29 LANGUAGES, 1B INTERACTIONS
Unprecedented customer adoption
In a new industry full of hype and wild claims, Avaamo’s customers provide the ultimate reassurance. Global 500 companies have extensively evaluated conversational AI platforms and have chosen Avaamo. Our platform is battle tested and deployed in a multitude of environments, use cases, and industries. Whether you are embarking on your first project or contemplating an enterprise wide transformation, we have probably done it before and our engineers can support you on your journey.
YOU DON’T NEED TO BE A ROCKET SCIENTIST
Rapid deployment
Avaamo’s tightly integrated platform — fine-tuned with hundreds of customer recommendations – uniquely combines tooling, data, and enterprise connectors to make it easy to design, develop and deploy conversational applications in weeks in the heterogenous reality of large enterprise environments. Whether its authoring tools, unsupervised learning, data pipeline, integration to systems of record (SoR), conversational simulation, independent staging and testing environment or multiple deployment options, cloud, on premise or hybrid; Avaamo engineers have created sophisticated tools to speed time-to-value with unparalleled attention to detail so that you can rapidly create, manage and deploy enterprise scale conversational applications.
PATENT PENDING TECHNOLOGY
IN SPEECH SYNTHESIS AND SPARSE DATA
3rd Generation Conversational AI
With patent pending advancement in neural networks, speech synthesis and conversation analytics, our platform delivers a third generation conversational AI experience in text, voice or a channel of your choice. We execute rich contextual conversations capable of handling queries in customer service, generating quotes in insurance, or answering claims inquiries in healthcare.
WE GOT YOU COVERED
Enterprise-grade Security & Compliance
Avaamo engineers spend time building out the security layers to match the exacting requirements of global enterprises. From password management to role-based access to ownership and location of data, we have anticipated these requirements in great detail to achieve the highest standards in information security available. Whether it’s encryption or certifications, whatever your security and compliance team requires, we’ve got you covered. Avaamo is certified for FINRA compliance, HIPAA, ISO 9001, ISO 27001, SOC 1/ISAE 3402, SOC 2 Type 2.
HIGH FIDELITY EXPERIENCES
The omni channel experience
Channels: Whether it’s Microsoft Teams, Slack, Facebook, WhatsApp, live chat or web, Avaamo offers out of the box ability to plug in wherever your customers are.
Cross channel persistence: Starting a conversation on voice and continuing it on chat and confirming it on text is seamless and persistent.
Human in the Loop: Based on sentiment analysis or other rules, seamless live agent is a snap using Avaamo Live Agent transfer technology.
