Customer experience becoming a business priority No matter the industry, organizations of all sizes today seem to be obsessed with customer experience. And rightfully...
Here at Avaamo, we specialize in making AI, human. As such, the human aspect of our team is critical to the success of...
With all the hype and over-saturation, it would be easy to believe that chatbots as we know them today have been on the...
Innovative conversational AI technology won’t do you much good if you can’t trust it. That’s why Avaamo has undergone rigorous requirements to become...
While many businesses know conversational AI will help them streamline work, better serve customers and free up employees for more engaging jobs there...
The article originally published in Forbes on 12/4/2017. The chatbot craze began in 2016 with Facebook’s announcement of a developer-friendly platform to build chatbots on Facebook messenger. Soon, chatbots...
Simulating the intuitive feel of natural conversation using Intelligent Flow Propogation. If you’re like me, you probably use language to communicate. I don’t blame...
In this Q&A guest-post, a well renowned Principal Analyst@Forrester Research serving application development and delivery professionals contributed his thoughts on the trends, pitfalls and...
This existential question has been discussed, analyzed in topical conversation and movies. Is conversational based Ai a friendly sassy personality or a hyper...
The financial services sector is lagging in customer engagement, despite being a leader in modernizing across more complex functions, like trading and managing...