Digital Transformation and Reinvention in Turbulent Times
Some decades ago it was impossible to do business well without having a website in place. A few years after, it became a...
13 May, 2020
Avaamo Blog
Building Out Your Conversational AI Healthcare Roadmap? Here’s How To Approach Regulatory Challenges
Conversational AI can have a range of applications from appointment scheduling to medication management, drastically improving and democratizing patients’ access to care. This...
20 February, 2020
The AI-Powered Service Desk Will Transform Your Business In More Ways Than You Think
Every single day, CIOs across the world face a common predicament – how do they improve their service desk offerings without having to...
20 February, 2020
IT Support: From the Doghouse to the Penthouse
Traditionally, we’ve been selling the value of call deflection that a conversational virtual assistant can deliver. Although this is a consideration for the...
09 January, 2020
Employee Spotlight: Helena Chen
Here at Avaamo, we specialize in making AI, human. As such, the human aspect of our team is critical to the success of...
09 January, 2020
How Conversational AI is Changing the Patient Experience
We’ve all sat for hours in the less-than-comfortable chairs, watching people who came in after us mysteriously be beckoned back to see the...
09 January, 2020
Announcing SOC 2 and ISO 27001 Compliance
Innovative conversational AI technology won’t do you much good if you can’t trust it. That’s why Avaamo has undergone rigorous requirements to become...
27 June, 2019
A Conversation With UCHealth: Best Practices For Implementing Conversational AI
While many businesses know conversational AI will help them streamline work, better serve customers and free up employees for more engaging jobs there...
08 May, 2019
The Rise Of Conversational AI
The article originally published in Forbes on 12/4/2017. The chatbot craze began in 2016 with Facebook’s announcement of a developer-friendly platform to build chatbots on Facebook messenger. Soon, chatbots...
04 December, 2017
The Art in Artificial Intelligence
Simulating the intuitive feel of natural conversation using Intelligent Flow Propogation. If you’re like me, you probably use language to communicate. I don’t blame...
22 November, 2017