Request, confirm, input, and resolve across multiple channels.

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Avaamo’s Omnichannel
Engagement features

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A key capability Avaamo’s platform brought us was the omnichannel experience for our customers. Once we trained the bot for web-based chat, we were able to extend to WhatsApp, Facebook Messenger, voice, and a lot of other channels.

Sameer Jadav

VP of Business Excellence
Aditya Birla Capital

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Want to discuss how superior experiences—and business outcomes—start with omni-channel engagement?

Let’s talk…