Ram Menon, CEO & Co-founder Avatar

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Beyond
omnichannel

Request, confirm, input, and resolve across multiple channels.

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Avaamo’s Omnichannel
Engagement features

Human-like one-on-one or group conversations AI Assistants offer the scale, persistence, and power to autonomously communicate in two-way or group, human-like conversations. it essentials proivision1 80

70+ channels supported
out-of-the-box
We support 70+ channels across various chat and voice mediums both in synchronous as well as asynchronous communication modes.
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Seamless IVR Channel Integration We plug into your existing voice infrastructure. With multiple integration options via SIP, vXML, PSTN, no developer time is needed. contactcenterai backgrounds

Build once and deploy everywhere. Avaamo's Channel translators take care of automatically translating the interaction and experiences of the IVA across all supported channels. rapiddeployment backgrounds
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A key capability Avaamo’s platform brought us was the omnichannel experience for our customers. Once we trained the bot for web-based chat, we were able to extend to WhatsApp, Facebook Messenger, voice, and a lot of other channels.

Sameer Jadav

VP of Business Excellence
Aditya Birla Capital

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Delivering instant employee self-service — at scale Read More Blog post Avaamo on Microsoft Teams
Read More Blog Post Avaamo’s Conversational AI Platform Now Available on Genesys AppFoundry
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Want to discuss how superior experiences—and business outcomes—start with omni-channel engagement?

Let’s talk…