Chatbots vs. Conversational AI
Chatbots and virtual assistants aren’t the same thing.
What’s the difference?
The first wave of chatbots were hailed as “the next big thing” but failed to deliver on the hype. The next wave of technology called conversational AI is now delivering on the promise of executing judgment-intensive tasks just like humans.
Download this whitepaper to learn:
How the chatbot craze got started
Limitations of rule-based chatbots
What conversational AI technology can do
The evolution of conversational interfaces