Rethinking Service Desk using AI
Whitepaper: 2019 survey on the state of service desk
Transforming the employee experience
Avaamo conducted a survey of 4,000 IT practitioners in 15 different countries to discover insights and trends in the service desk. The market is undergoing a radical shift — with 74% of organizations planning to implement a virtual assistant for service desk, the question is no longer “why” consider conversational AI, it’s “when.”
Download this whitepaper to learn about the next-generation of service desk:
Key findings and insights from our 2019 survey
What virtual assistants can automate effectively in service desk
How a virtual assistant benefits IT teams, employees, and organizations
Best practices for deploying your virtual assistant