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04 Jul

Posted at 13:15h in Avaamo, Contact Center AI by

Businesses can design outbound programs to convey information, make inquiries, and report issues to customers with the help of contact center automation [vc_separator type='transparent' position='center' color='' thickness='20' up='' down=''] Outbound contact centers are marred with multiple challenges – low response and conversion rates, lack of customer engagement,...

23 Jun

Posted at 08:12h in Avaamo, Contact Center AI by

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] Customers’ expectations are rising – they demand faster, simpler issue resolutions, expect brands to know their needs, and proactively reach out to resolve the issues. While digital channels such as web, mobile, chat have made it easier to...

16 Mar

Posted at 12:51h in Avaamo by

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] About Inc. 5000 Regionals [vc_separator type='transparent' position='center' color='' thickness='20' up='' down=''] Inc. magazine today announced that Avaamo is part of its second annual Inc. 5000 Regionals: California list, the most prestigious ranking of the fastest-growing California-based private companies. Born of...