web analytics

We have deepened our partnership with Genesys which allows Genesys customers to rapidly deploy Avaamo’s Conversational AI solutions, and execute inbound and outbound automation at scale to deliver Zero Call Waiting™ and drive superior customer engagement.         In my previous post, I talked about the fact that...

Businesses can design outbound programs to convey information, make inquiries, and report issues to customers with the help of contact center automation [vc_separator type='transparent' position='center' color='' thickness='20' up='' down=''] Outbound contact centers are marred with multiple challenges – low response and conversion rates, lack of customer engagement,...