web analytics

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] Avaamo has recently been named as a Leader and an Outperformer in the “GigaOm Radar for Intelligent Virtual Assistants (IVA) 2022” report. The assessment focused on measuring the execution ability and value delivered by each of the key...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] Lower costs and a better customer experience. Most business and technology leaders look for them when investing in conversational AI solution. But few are able to achieve these goals. With more than 100+ enterprise customers and being a...

We have deepened our partnership with Genesys which allows Genesys customers to rapidly deploy Avaamo’s Conversational AI solutions, and execute inbound and outbound automation at scale to deliver Zero Call Waiting™ and drive superior customer engagement.         In my previous post, I talked about the fact that...

Businesses can design outbound programs to convey information, make inquiries, and report issues to customers with the help of contact center automation [vc_separator type='transparent' position='center' color='' thickness='20' up='' down=''] Outbound contact centers are marred with multiple challenges – low response and conversion rates, lack of customer engagement,...