THE MOST ADVANCED CONVERSATIONAL AI PLATFORM FOR ENTERPRISE
[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] With more than 200 vendors in the Conversational AI space and a new one being added each week it been increasingly difficult to parse through the claims, counter claims and hype. Industry analysts do offer one method to...
[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] Over the course of the last 4 years, I have talked to hundreds of global enterprise customers who are in various phases of their Conversational AI journey. As part of the discussion, the conversation invariably veers towards "Multi-language"...
[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] Customers’ expectations are rising – they demand faster, simpler issue resolutions, expect brands to know their needs, and proactively reach out to resolve the issues. While digital channels such as web, mobile, chat have made it easier to...
There have been tremendous improvements in several areas of IT Service Management (ITSM) including departments beyond IT, by expanding the number of functional modules, workflows, and function-specific services IT provides to departments such as HR, Finance, Security, Legal, and so on. However, a key area...
We are proud to be recognized as a leader in the Forrester New Wave™: Chatbots for IT Operations, Q4 2020, for the second year in a row! What makes this award even more exciting is that we moved further into the leadership position, receiving the...
