17 Aug Fear and Hope in the Contact Center: Navigating AI in 2023
[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" z_index=""][vc_column][vc_column_text] Deploying AI in 2023 Mark is a VP of contact Center operations who has had a tough beginning to 2023. His fear stems from the impending budget cuts that he anticipates. As he manages the convergence of three key...