Discover the comprehensive
conversational AI platform
for the enterprise
Delivering the modern, conversational enterprise
Technology
Developing the fundamental AI technology making conversational computing a reality
Conversation Intelligence
Dialog Engine
A state-aware, contextual dialog engine that helps personalize conversations at the session, user, organization and enterprise level.
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Language Models
Our language models enable you to develop skills in one language and support users across several countries.
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Domain Syntax
Employ a single global NLU engine with regional and vertical dictionaries and taxonomies for personalization and increased accuracy.
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Tone & Sentiment
Detect the sentiment and tone of your customer so you can configure conversation strategies to align to the user’s sentiment.
Read MoreMachine Learning
Vertical Domains
Avaamo comes with over 25 pre-built vertical AI ML models to give you a head start in implementing Conversational Banking, Insurance, Telco, Retail, Manufacturing, or Healthcare.
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Advanced NLU
Proprietary NLU engine using our patented “sparse” data-based technology tuned to get you to the fastest steady state accuracy.
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Data Science Automation
Patented data science pipeline that can sift through your transcripts, logs, and other interactions to predict intents, intelligently label and categorize the data to bootstrap the machine learning models.
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Knowledge Graph
Ingest unstructured and structured data from documents, knowledge base, websites, and other content sources to instantly enable your agent to learn and answer.
Read MoreEnterprise Services
Integrations
Avaamo supports integration using APIs, Web Services, ESBs, MQs, Custom Adapters, and much more. Plus it comes with 150+ Pre-built integrations.
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Security & Compliance
Avaamo offers enterprise-wide security, while maintaining your access controls and entitlements. With military grade encryption for data in transit and data at rest, and multi-factor authentication, your data is fully under your control.
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Flexible Deployment
Whether you need a global secure cloud deployment with HIPAA, PCI, FINRA compliance, a hybrid cloud deployment, or an on-premise deployment, Avaamo offers you the flexibility that your IT team requires.
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Omni-channel
Your artificial intelligence smart assistants (bots) can go wherever your customers are. You can build once and instantly access them on consumer messaging apps, smart assistants, and enterprise channels (such as portals, mobile apps, etc).
Read MoreConversational Analytics
User Journey
Gain full visibility on how your users are conversing with the agent, where they are falling off, and which intents are gaining the most traction.
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Learning Insights
Your Agent is no longer a black box – have full view of how every conversation is understood and how the platform learns from every conversation.
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Assisted Learning
Train the bot to better understand by looking at the recommended topics and other supervised learning techniques.
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Unhandled Query Resolver
An advanced data science pipeline that can predict new intents and entities as well as suggest training data suggestions for existing intents and entities.
Read MoreNews & Resources
The latest on Avaamo’s conversational AI platform — from technology to our customers
Sriram Chakravarthy, CTO & Co-Founder summarizes what we do and what sets us apart
Watch our co-founder discuss how Avaamo is building fundamental Conversational AI technology
Whitepaper: Conversational AI for very large enterprises
An executive guide to understanding conversational AI.
Newsletter: Sign up for a Conversational AI newsletter, curated by Avaamo
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