The most innovative
companies use Avaamo
Avaamo and Wipro have created novel ways to improve employee experience using GenAI. We implemented an AI Playbook and have deployed over 40 use cases for 200,000 employees spread over 53 countries.
Anup Purohit
Global Chief Information Officer
Wipro
We are impressed by the simplified phone experience Avaamo delivers for our rental customers. We are also seeing positive improvements related to the call center’s overall performance.
Mike Krut
Senior Vice President of Information Technology
Penske Truck Leasing
This partnership with Avaamo, and its integration into MyChart, has been a very important step in personalizing the experience for our patients.
Manny Rodriguez
Chief Marketing, Experience and Customer Officer
UCHealth
Avaamo has been a great partner for us in automating millions of conversations with our users. With the launch of ABC Assist, we are now able to consolidate all our group automation efforts, and deliver a unified experience to our customers.
Mukesh Malik
COO, Aditya Birla Capital Limited
“Truly professional organization which provides end to end solutions”
Whenever we approach for a solution, we receive the same within expected timelines...read more
“One of the best conversational platforms”
The conversational platform of Avaamo is comprehensive yet easy to use. The platform is robust enough to handle a huge number of requests with ease...read more
“Highly personalised cognitive search automation”
We have implemented Avaamo Answers, and it's truly a unique solution in the market amongst the cognitive search solutions with conversational AI capability. It enables a conversational search experience with thousands of documents buried in silos across the enterprise...read more
“Global enterprise conversational platform”
Avaamo fits the bill as a true enterprise C-AI platform with pre-built domain skills, 100+ connectors to various enterprise apps, ability to deploy on multiple channels including voice channels and extensive tooling for non-developers to deliver any type of conversational AI enterprise usecase. Its conversational AI engine transforms complex enterprise workflows into full fledged conversations between our users and enterprise systems...read more
“Focus on outcomes as required by the client to serve the customer at its best”
Avaamo's contact center AI enabled us to automate business processes and eliminate live agent utilization for a significant portion of our incoming calls. The platform understands natural language and automatically steers the user to the right response / flow and help reduce wait time, average handling time and improved overall customer experience...read more
Get the right team on board. Make sure they are creative, flexible, engaged and ready to problem solve. It should be fun, and at the end of the day, it’s all about delivering an experience that improves lives.
Nicole Caputo
Senior Director, Experience, Innovation, & Best Practice
UCHealth
The overall experience working with Avaamo has been very rewarding. Right from day 1, they worked with us together as a team with very good support from their technical and delivery teams.
Varmin Nene
Enterprise Architect
Aditya Birla Capital
The customer service that Avaamo provides is unparalleled. Our team was not only supported, but having fun.
Ashley Macmillan
IS Project Manager
Saint Luke’s Health System
The more interactions we can have with our patients the better. Engaging with a patient across the continuum is now possible with Conversational AI.
Neil D. Ray, MD, MMCi
Chief Innovation & Technology Officer
Duke Health Physician Group, Duke Health
A key capability Avaamo’s platform brought us was the omnichannel experience for our customers. Once we trained the bot for web-based chat, we were able to extend to WhatsApp, Facebook Messenger, voice, and a lot of other channels.
Sameer Jadav
VP of Business Excellence
Aditya Birla Capital
What the Analysts are saying…
AI trusted by the world’s largest enterprises
