Beyond
Request, confirm, input, and resolve across multiple channels.
Avaamo’s Omnichannel
Engagement features
A key capability Avaamo’s platform brought us was the omnichannel experience for our customers. Once we trained the bot for web-based chat, we were able to extend to WhatsApp, Facebook Messenger, voice, and a lot of other channels.
Sameer Jadav
VP of Business Excellence
Aditya Birla Capital
