Does your
business
have Skills?
Introducing Enterprise Skills: build complex, re-usable, business-specific skills designed to quickly accelerate and scale your enterprise
Revolutionary new architecture
What are Enterprise Skills?
Avaamo’s skills have been designed from the ground up to fulfill the needs of the modern, conversational enterprise. Developers can design & deploy complex skills across agents or use an existing pre-built skill available in our skill library.
Each Avaamo Skill performs a specific unit of work to fulfill a user request (intent). For instance, “Insurance Quote Generation”, “Reset Password”, “Status of an order”, “Finding a physician” are skills.
Skill Builder Templates
Our Skill Builders are blueprints that allow you to quickly build complex skills based on various conversational patterns. They come bundled with all the necessary technology, training data, and domain models so that you will never have to start from scratch again.
Minimal coding
Build skills with minimal coding and share across your enterprise or add pre-built skills directly from our skill library.
Plug & play
Skills are designed to be completely modular and scalable. Add the same skill to multiple agents to provide a consistent, scalable experience
Backward compatible
All skills are compatible with Avaamo’s earlier architecture of composite bots and child bots.
Meet our Skill Builders
Our AI software designed to develop and deploy enterprise skills
Flow Designer
The Flow Designer provides an interactive WYSIWYG framework to design enterprise skills with a minimal technical expertise.
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Avaamo Answers
Create a conversational knowledge base by ingesting your company's documents and URL. All documents are processed, cleansed, and classified so that you can find the information when you need it.
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Conversational IVR
Design & develop a voice-based conversational interface powered by AI. Connect with users on Amazon Alexa, Google Home, mobile apps, and IVR.
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Dynamic Dialog
Define the parameters you need in order to complete a transaction and the Dynamic Dialog Skill will auto-generate the conversations needed to capture them.
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Business Q&A
Create responses for one-off questions and answers that do not require multi-step dialogs. Typically, the questions are Frequently Asked Questions (FAQs) related to your business, product, or service.
Smalltalk
Use Smalltalk to create a custom personality for your agent. Smalltalk also handles all random customer queries, so having a comprehensive library is critical to having an effective, humanlike virtual assistant.
ALEXA CAN’T DO THIS…
The Anatomy of a Skill
Avaamo’s enterprise skills come pre-built and pre-trained to handle complex business usecases. Quickly design a virtual agent by importing from our enterprise skills library.
Built for and by enterprises
Each skill is developed to handle a complex, contextual, business use case. Embedded in every skill are multi-turn dialogs, training data, language understanding models, deployment channels, and integration code to enable you to customize and extend as required.
Modular, scalable & fast
Skills are designed to be shared, published, and easily re-used. Partners and developers can contribute to the growing skills library. Agents can be assembled and deployed quickly by simply importing skills.
Enterprise skills in every vertical
