The Art & Science of Conversational AI
This 6 session webinar series (30 min each) will educate you on the strategies, successes, and lessons learned in implementing a natural and intuitive Conversational AI that customers will use – and prefer.
On Demand Webinars
The Art of Conversational Design: The Power of Personality
Session Completed | Webinar will be available on demand after series completion Virtual Assistants are becoming all the rage today. But how do you design one that functions above and beyond the basic exchange of information and effectively conveys and represents your brand? This webinar will examine advanced design strategies and concepts—both visual and conversational—that will help give emotion, personality and life to your virtual assistant and brand.
Ryan Alexiev
Director of User Experience
Avaamo.ai
The Human Interface: Designing for Voice
Session Completed | Webinar will be available on demand after series completion Voice user interfaces—they’re everywhere. But, design is what separates the great voice experiences from the rest. How users interact with a voice interface is very different from how they interact with graphical ones. But how do you build one that people can actually converse with? This webinar will walk you through best practices and design principles to help you better understand the “Human Interface.”
Ryan Alexiev
Director of User Experience
Avaamo.ai
Building an Understanding: Teaching a Virtual Assistant to Take Meaning
Session Completed | Webinar will be available on demand after series completion For a virtual assistant to conduct tasks on your behalf it must comprehend your intent. NLP/NLU technologies permits such capability but requires a model to drive this understanding. This session will demonstrate how to build understanding into an virtual assistant by creation of a domain model.
David Gwartney
Machine Learning Solutions Engineer
Avaamo.ai
The Science of Conversation: Teaching a Virtual Assistant to Converse Intelligently
Session Completed | Webinar will be available on demand after series completion For a virtual assistant work on your behalf, it provides guidance by conversational interaction. A workflow model contains the necessary information so that it directs the user to their intended goal. A workflow model is conjoined with the domain model to form an intelligent conversation. This session will demonstrate how to create conversation workflows coupled with domain models to intelligently converse with users.
David Gwartney
Machine Learning Solutions Engineer
Avaamo.ai
Deconstructing Reality: Turning Customer Interactions Into Conversational Intelligence
Session Completed | Webinar will be available on demand after series completion Prior to developing a truly competent virtual assistant, we must first teach it more about our world. Join us in this session to learn how to make sense of raw conversational data and create specific models within industry verticals.
Abhi Sharma
Machine Learning Engineer
Avaamo.ai
Human in the Loop: Teaching Your Virtual Assistant to Teach Itself
Session Completed | Webinar will be available on demand after series completion Human-computer interaction drastically enhances the performance of natural language systems. In this session, we’ll explore how to use human judgement to create a virtuous testing and training cycle that drives continuous learning in virtual assistants.
Abhi Sharma
Machine Learning Engineer
Avaamo.ai