The Science of Conversation: Teaching a Virtual Assistant to Converse Intelligently

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For a virtual assistant work on your behalf, it provides guidance by conversational interaction. A workflow model contains the necessary information so that it directs the user to their intended goal. A workflow model is conjoined with the domain model to form an intelligent conversation. This session will demonstrate how to create conversation workflows coupled with domain model to provide intelligent conversation with users.

Watch this webinar to learn:

  • How a workflow is used to direct a person to a goal
  • How a domain model and workflow form an intelligent conversation 
  • How to validate a conversational agent

David Gwartney
Machine Learning Solutions Engineer

David Gwartney is a Machine Learning Solutions Engineer with Avaamo. He assists Fortune 500 companies on how to apply a AI technology in the form of a virtual assistant to improve customer experience and employee satisfaction.

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