150B
The total cost of missed healthcare appointments in the United States every year
88%
of all healthcare appointments are still scheduled by phone
84%
of patients under 40 look to use advanced patient engagement technology from their providers
611M
new vaccine appointments scheduled due to the pandemic.
An experience to be remembered
AvaamoPX is an intelligent virtual assistant and Conversational IVR solution that provides immediate, personalized assistance to patients for a 5x increase in capacity and a 86% reduction in live agent calls for hosptials.
Seemless Integration
AvaamoPX has pre-built integrations to seamlessly plug into your EHR, healthcare applications, or contact center — no developer time needed.
Personalized Interactions
Our Intelligent Virtual Assistants offer human-like patient engagement with personalized assistance throughout the patient journey.
Multilingual Support
Automatic, bi-directional language detection and translation supporting 114 languages and dialects
Omnichannel Engagement
Request, schedule, confirm, or input across across voice & chat mediums both in synchronous or asynchronous communication modes.
Use cases:
I need a dermatology clinic
Discovery
Converse in natural language to immediately find a doctor or clinic by name, specialty, or location or have your questions answered at the digital front door.
• Find a doctor
• Find clinic
• Patient concierge
• Healthcare FAQs
Scheduling as easy as an “ask”
Care Appointments
Avaamo’s omni-channel digital front door approach reduces the barriers for patients seeking care and allows them to secure an appointment on their preferred channel – zero wait time.
• Schedule an appointment
• Appointment notifications & reminders
• Patient registration
• Password resets
I need a refill…
Medication & Testing
Remind patients to take their medication, refill prescriptions, and quickly access your test results or health records.
• Medication management
• Testing & diagnostics
• Immunization management
• COVID-19 pre-screening & FAQs
What’s my bill?
Billing & Insurance
Assist patients in billing inquiries or issues, estimated costs of treatments, and FAQs.
• Billing management
• Payment management
• Insurance
• Billing & Insurance FAQs
The more interactions we can have with our patients the better. Engaging with a patient across the continuum is now possible with Conversational AI.
Neil D. Ray, MD, MMCi
Anesthesiologist, Pain Medicine Specialist
Duke Health