Request, confirm, input, and resolve across
multiple channels.
Personalized and contextual,
everywhere you decide to go.
Did you forget? Here’s a reminder…
If it’s broke, let’s switch it…
Transforming customer engagement,
one conversation at a time.
Avaamo’s Omnichannel
Engagement features
Human-like one-on-one or group conversations
AI Assistants offer the scale, persistence, and power to autonomously communicate in two-way or group, human-like conversations.
70+ channels supported
out-of-the-box
We support 70+ channels across various chat and voice mediums both in synchronous as well as asynchronous communication modes.
Seamless IVR Channel Integration
We plug into your existing voice infrastructure. With multiple integration options via SIP, vXML, PSTN, no developer time is needed.
Build once and deploy everywhere.
Avaamo's Channel translators take care of automatically translating the interaction and experiences of the IVA across all supported channels.
Avaamo named a leader in The Forrester New Wave™: Chatbots For IT Operations, Q4 2020