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Integration Microsoft with your digital agent and knowledgebase search

Welcome to Office 365 Guru

Our assistant is built using Avaamo’s Answers, which can find the answers you need to make the most of Office 365.

Exact Match

The answer and the highlighting should be the best possible match.

  • How should I set audio device options in Skype for business?
  • Are comments in Excel Threaded?
  • How can I apply a defined slide layout?

    • Better Than Search

    Provides a direct answer to the question not a link to answer.

  • How should I set audio device options in Skype for business?
  • Is there a way to track who made the last edit in a document?

    • Disambiguation

    A question can have multiple possible matches, Answers can prompt the user to disambiguate.

  • How do you create a chart?
  • What are the supported file formats?
  • Is there a file size limit in Outlook?

    • Acronyms and Abbreviations

    Answers has the ability to capture acronyms and abbreviations and provide a description.

  • What is VLSC?
  • Can I open an RF file in word?
  • How can I import a CSV?

    • Follow On Action

    An incorrect response or lack of a response can prompt the user to create a ticket

  • My hovercraft is full of eels

    • Related Answer

    Answers can find a related answer to the question asked by the user

  • How would I adjust the opacity of an image?
  • The size of my file is too big to share. How can I reduce my file size in Mac Office
  • How do I use substitute function in Excel?

    • User Dropoff

    A personalized welcome message is provided for a returning user.

  • What is VLSC?

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