Integration Microsoft with your digital agent and knowledgebase search

Welcome to Office 365 Guru

Our assistant is built using Avaamo’s Answers, which can find the answers you need to make the most of Office 365.

Exact Match

Better Than Search


A question can have multiple possible matches, Answers can prompt the user to disambiguate.

  • How do you create a chart?
  • What are the supported file formats?
  • Is there a file size limit in Outlook?
  • Acronyms and Abbreviations

    Answers has the ability to capture acronyms and abbreviations and provide a description.

  • What is VLSC?
  • Can I open an RF file in word?
  • How can I import a CSV?
  • Follow On Action

    An incorrect response or lack of a response can prompt the user to create a ticket

  • My hovercraft is full of eels
  • Related Answer

    User Dropoff

    A personalized welcome message is provided for a returning user.

  • What is VLSC?