THE MOST ADVANCED CONVERSATIONAL AI PLATFORM FOR ENTERPRISE
The answer and the highlighting should be the best possible match.
Provides a direct answer to the question not a link to answer.
A question can have multiple possible matches, Answers can prompt the user to disambiguate.
Answers has the ability to capture acronyms and abbreviations and provide a description.
An incorrect response or lack of a response can prompt the user to create a ticket
Answers can find a related answer to the question asked by the user
A personalized welcome message is provided for a returning user.
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