The future of Insurance interactions is here

Avaamo customers use our insurance chatbots to increase efficiency across the insurance value chain in healthcare, property, casualty and underwriting.
The benefits of conversational AI in insurance

Automated Advisory

Our customers include Insurance aggregators, Auto, P&C and Life providers who have automated the advisory process. This leads to processing more volumes including a meaningful increase in lift with reduction in number of human agents required to process the increased volumes of inquiries. Avaamo powered Digital Advisor can initiate dynamic multi-turn conversations to reduce Quote completions from 72 hours to less than 10mins.

Claims Management

Our ability to analyze structured and unstructured data, reference the right policy information, access risk and then make insightful recommendations, has helped customers to reduce the cycle time from first notice of loss to claims adjudication by 50%.

Underwriting

Avaamo technology using domain specific machine learning model gathers details that underwriters need, while also identifying hidden risks. Our technology is by a major reinsurer to conduct assessment that helps the underwriting team asses over 2,500 medical impairments to quickly and accurately bind a policy.

Usecase

Conversational AI-based virtual assistant streamlines claims processing, risk management and administrative tasks

Conversational AI in action:

Insurance Shopper

Insurance bot helps members sift through policy options based on their risk profile and coverage needs, and recommends the appropriate product.
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Onboarding Assistant

An assistant that helps members quickly finish onboarding, find in-network physicians, and better understand their plan coverage.
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Improve conversion and retention with Conversational AI