Location: Bengaluru–Koramangala (Frequent travel to customer sites in the US and Europe (upto 40 -50%)
Forward Deployed Engineer
Job description
As a Forward Deployed Engineer (FDE), you will be the “technical face of the company”, responsible for deeply understanding client use cases, deploying AI agents tailored to enterprise workflows, integrating with legacy systems, and delivering production-ready solutions at scale. This is a hands-on, customer-facing engineering role that blends software development, solution architecture, and technical consulting.
Key Responsibilities:
• Work directly with enterprise customers to understand business workflows and design customized AI Agent solutions.
• Lead the **deployment, integration, and configuration** of the Agentic platform within enterprise environments (cloud/on-prem/hybrid).
• Build and deliver production-grade interfaces between our platform and enterprise systems such as CRMs, ERPs, HRIS, EHRs, and custom APIs.
• Serve as a bridge between customers and product/engineering teams, communicating feedback, proposing features, and ensuring timely resolution of technical issues.
• Collaborate with ML and product teams to operationalize LLM/SLM-based workflows and design safe, scalable agent behaviour patterns.
• Conduct onsite workshops, system audits, and go-lives at enterprise customer sites across US and Europe.
• Document technical implementations, best practices, and reference architectures for reuse across customers and verticals.
Required Qualifications:
• 10+ years of experience in enterprise software engineering, solution delivery, or forward deployed engineering.
• Strong programming skills in Python, Node.js, or Java.
• Experience with REST APIs, OAuth, Webhooks, and enterprise data integration.
• Hands-on experience with cloud platforms like AWS, Azure, or GCP.
• Understanding of LLM technologies, GenAI workflows, RAG, vector search, and orchestration frameworks is highly preferred.
• Ability to work with enterprise IT/security teams to handle auth, logging, data residency, and deployment requirements.
• Strong communication and interpersonal skills for client engagement and executive presentations.
• Willingness to travel internationally (US/Europe) on short notice.
Preferred Qualifications:
• Prior experience working in a startup or customer-facing technical consulting role.
• Exposure to **enterprise domains** such as healthcare, finance, HR, or customer service.
• Experience deploying or integrating Conversational AI**, Agent Assist, or workflow automation solutions.
What We Offer:
• Competitive compensation and travel allowance.
• Opportunity to work on cutting-edge AI products that transform the enterprise experience.
• Work alongside top-tier talent across engineering, AI, and design in a global-first culture.
• Direct impact on enterprise customer outcomes and product evolution.
About Avaamo
Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific high impact problems in the enterprise. Avaamo is building fundamental AI technology across a broad area of neural networks, speech synthesis, and deep learning to make conversational computing for the enterprise a reality. With over 100+ enterprise customers supporting leading brands in financial services, healthcare, retail, and insurance. Avaamo is currently deployed in 40+ countries.