Why it’s different
Not a dashboard.
A conversation with your data.
Competitors offer analytics with fixed dashboards. We offer a dynamic, conversational interface that adapts in real-time, unlocking insights across contact center data that would otherwise stay hidden.
What’s the current average handle time?
What IT issues hurt productivity most this quarter?
How do HR call resolution rates vary by employee tenure?
Key Benefits
Traditional analytics stop at static reports and limited drill-downs. Our Conversational Intelligence makes your data work for you—delivering instant, contextual insights no dashboard could ever show.
Realtime insights
Get answers to specific questions that traditional analytics dashboards can’t reveal. No more waiting for custom reports or digging through static charts.
Conversational interface
Empower non-technical people to get insights through natural conversation with your Virtual Assistant—no SQL or technical skills required.
Dynamic Visualizations
Every chart, graph, and report is built specifically for your question in real-time. No more one-size-fits-all dashboards that miss the nuances you need.
No siloed data
Unlike traditional dashboards, we tap into your complete data ecosystem—CRM, ticketing, chat logs, voice recordings, and more—for truly comprehensive insights.