Avaamo Named a Leader in the IDC MarketScape 2025

Avaamo has been named a Leader in the IDC MarketScape: Worldwide General-Purpose Conversational AI Platforms 2025 Vendor Assessment, underscoring the strength and maturity of our enterprise AI platform.

IDC highlighted Avaamo’s advanced conversational AI capabilities – bringing together proven NLP and voice intelligence with generative and agentic AI to automate customer, employee, and supplier conversations across multi-modal, omni-channel, and multi-lingual environments.

The report also recognized Avaamo’s outcome-driven approach, powered by industry- and use case–specific agents, production-readiness testing, ROI tracking, low/no-code tooling, and a broad set of pre-built enterprise integrations.

These capabilities allow organizations to expand use cases rapidly using ready-to-deploy solution templates that accelerate time to value.

Download the full IDC report to see why Avaamo was positioned as a Leader and how enterprises are using our Agentic AI Platform to scale conversational AI across the business.