On-demand Webinar: Recorded on November 21, 2024

Redefining Compliance and Risk Management for Contact Centers

Discover how Avaamo’s AutoQA can redefine compliance monitoring in your contact center, helping you stay ahead of regulatory requirements and reduce exposure to risk. In this exclusive webinar, we’ll explore AutoQA’s advanced compliance features, demonstrating how they provide unmatched visibility, accuracy, and proactive insights to ensure every call meets compliance standards. Whether you’re aiming to minimize risk or enhance oversight, this session is designed to guide you toward a safer, more compliant future!

Key takeaways from the webinar:

• Compliance Monitoring at Scale: Discover how AutoQA ensures regulatory adherence by monitoring 100% of interactions.
• Automatic Compliance Flagging: See how AutoQA identifies and flags calls that don’t meet PCI, HIPAA, or other standards, ensuring swift action on compliance gaps while retaining interaction context.
• Automatic Call Summaries: Explore how AutoQA generates detailed call summaries that capture critical compliance actions for streamlined reviews.
• Data-Driven Compliance Insights: Learn how to use actionable insights from AutoQA to spot trends, drive improvements, and maintain compliance standards.