See how Aditya Birla’s “Universal Bot” automates millions of queries across lines of business

Witness the inspiring story of Aditya Birla’s AI journey. In this fireside chat Sameer Jadav, VP of Business Excellence, Aditya Birla Capital discusses the company’s ambitious AI deployment that has automated millions of customer conversations across separate lines of business with a unified multimodal customer experience. 

 
quote icon

Avaamo has been a great partner for us in automating millions of conversations with our users. With the launch of ABC Assist, we are now able to consolidate all our group automation efforts, and deliver a unified experience to our customers.

Mukesh Malik
COO, Aditya Birla Capital Limited

Image of Mukesh Malik, the Chief Operating Officer of Aditya Birla Capital, an Avaamo customer

More Customer Success Stories