Real-time knowledge assist across all your company’s data.
It’s time to rethink knowledge delivery entirely and provide agents with precise, real-time information by discerning the intent behind customer conversations as they unfold. The need isn’t for more tools or information, but rather the delivery of relevance at the very point of service.
Download to learn:
- How combining the power of Real-Time Transcription and Generative AI tools powers a knowledge assist solution that tracks the customer’s query in real-time and discerns intent.
- Generative AI equips agents with hyper-relevant knowledge synced to the live conversation.
- Knowledge Assist will deliver immediate business value and boost agent efficiency.
- Much more
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