[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" z_index=""][vc_column width="2/3" offset="vc_col-lg-offset-2 vc_col-md-offset-2 vc_col-sm-offset-0"][vc_column_text css=".vc_custom_1715819544151{padding-top: 30px !important;}"] The contact center landscape in 2024 is a foggy mix of aging IVR vendors desperately trying to hold onto their customers, consultants selling even more CX solutions, and smaller companies...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] The company’s real-time transcription technology—with ultra low latency and unmatched accuracy—unlocks previously unattainable efficiency gains and insights [/vc_column_text][vc_empty_space][vc_column_text]Avaamo, a generative AI leader for the enterprise, today introduced Avaamo Agent Copilot. The first-of-its-kind solution is built on the company’s generative...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" z_index=""][vc_column][vc_column_text] This is part one of a series of posts where we seek to explain the breakthrough features of the LLaMB framework which solves the various challenges in building Generative AI solutions in the enterprise. Prompt engineering in the...