Healthcare overview - transforming the patient experience with Conversational AI
adult hospitals honor roll 2023 5 of the 10 best hospitals in the U.S. trust Avaamo’s AI Patients logged over 150 Million unique journeys last year with our virtual healthcare assistants. usnews batch 5 of the 10 best hospitals in the U.S. trust Avaamo’s AI Patients logged over 150 Million unique journeys last year with our virtual healthcare assistants. adult hospitals regional 2023 6 of the top regional hospitals trust Avaamo AI Avaamo is optimizing the leading providers through AI powered self-service that is simple and intuitive. adult hospitals regional 6 of the top regional hospitals trust Avaamo AI Avaamo is optimizing the leading providers through AI powered self-service that is simple and intuitive. newsweek best in state 2024 4 of the 10 best hosptials in the world trust Avaamo AI Avaamo is optimizing the leading providers through AI powered self-service that is simple and intuitive. newsweek 6 of the 20 best hosptials in the U.S. trust Avaamo AI Avaamo is optimizing the leading providers through AI powered self-service that is simple and intuitive. SlideSlideSlide
Patient Experience

Revenue Cycle Automation

Healthcare Outreach Omnichannel Engagement HIPAA Compliance

Trusted by

Healthcare organizations that trust Avaamo

Award-winning AI for healthcare

Provide care throughout the entire patient journey with secure, HIPAA-compliant virtual assistants that deliver immediate, personalized assistance to your patients across channels.

The Avaamo Difference. Why do our customers choose avaamo?

experience Our deep healthcare experience and dedicated team ensures constant investment, innovation, and focus.
epic Our multi-year relationship with Epic exposes us to new APIs and the most thorough AI automation for Epic.

deploy We deliver the fastest deployment due to our robust library of healthcare skills and workflows security We are the only HIPAA-compliant conversational AI platform to ensure protection of personal healthcare information. voice We offer omnichannel deployement out-of-the-box including AI voice interactions in the contact center.
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Scheduling

Automated

AvaamoPX is a virtual assistant solution delivering immediate, personalized assistance for a 5x increase in capacity and a 86% reduction in live agent calls.

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Medication & Testing

Automated

AvaamoPX is a virtual assistant solution delivering immediate, personalized assistance for a 5x increase in capacity and a 86% reduction in live agent calls.

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Billing & Insurance

Automated

AvaamoPX is a virtual assistant solution delivering immediate, personalized assistance for a 5x increase in capacity and a 86% reduction in live agent calls.

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Discovery

Automated

AvaamoPX is a virtual assistant solution delivering immediate, personalized assistance for a 5x increase in capacity and a 86% reduction in live agent calls.

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Want to modernize your digital front door with conversational AI? Let’s talk.

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This partnership with Avaamo, and its integration into MyChart, has been a very important step in personalizing the experience for our patients.

Manny Rodriguez
Chief Marketing, Experience and Customer Officer
UCHealth

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The customer service that Avaamo provides is unparalleled. Our team was not only supported, but having fun.

 

Ashley Macmillan
IS Project Manager
Saint Luke’s Health System

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Avaamo’s Conversational Healthcare – By the Numbers

1.5M

Healthcare appointments scheduled

97%

Successful coverage of all patient queries.

86%

Reduction in live agent calls

200M

Unique patient journeys logged over the last year by our IVAs.

Explore Revcycle Automation Kickstart your organization’s financial transformation with Avaamo's award-winning AI for revcycle automation.

Revenue cycle automation Revenue cycle automation Explore Revcycle Automation Kickstart your organization’s financial transformation with Avaamo's award-winning AI for revcycle automation.

AI-POWERED PATIENT COMMUNICATION SOFTWARE

Outreach for Healthcare

State-of-the-art patient outreach transforming standard notifications into interactive conversations and meaningful engagement.

Omnichannel Engagement

A spectrum of care at every touchpoint.

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AvaamoPX - Omnichannel Patient Experience
epic connection hub Avaamo available on Epic Connection Hub Maximize the value your organization receives from your EHR and improve the digital front door. epic connection badge epic connection hub Avaamo available on Epic Connection Hub Maximize the value your organization receives from your EHR and improve the digital front door. epic connection badge
icon security Avaamo Security for Healthcare Avaamo combines enterprise-grade security features with rigorous compliance to healthcare industry standards to ensure patient and provider data is always protected.
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Learn about Avaamo security icon security Avaamo Security for Healthcare Avaamo combines enterprise-grade security features with rigorous compliance to healthcare industry standards to ensure patient and provider data is always protected.
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Avaamo for healthcare

The latest news and resources

Virtual Assistant AI

Blog: A Conversation with UCHealth

 

UCHealth discusses the best practices for implementing Conversational AI.

Conversational AI for the digital front door

Whitepaper: The Role of Conversational AI in Patient Care

Learn how virtual assistants personalize and enhance the patient care experience.

Using AI in healthcare - a webinar with UCHealth

Webinar:  Conversational AI in Healthcare

UCHealth shows how their virtual assistant “Livi” is improving patient care.

Let’s improve the patient experience, together

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