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09 Jan How Conversational AI is Changing the Patient Experience

Posted at 14:28h in Healthcare by Prachi Pandey
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We’ve all sat for hours in the less-than-comfortable chairs, watching people who came in after us mysteriously be beckoned back to see the doctor in the incorrect order. That mild ping of confusion and anger lingers in our minds for a while, before finally hearing...

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08 May A Conversation With UCHealth: Best Practices For Implementing Conversational AI

Posted at 16:35h in Conversation Design, Healthcare by Ryan Alexiev, Chief of Design
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While many businesses know conversational AI will help them streamline work, better serve customers and free up employees for more engaging jobs there is still some uncertainty about what it takes to get started. As it turns out, the main things you need are curiosity...

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