Navigate COVID-19 Disruption with Conversational AI

03 Sep Navigating the COVID-19 Disruption with Conversational AI and Automation

Posted at 13:06h in COVID-19 by Prachi Pandey

The 2020 pandemic crisis saw enterprises hastily implement work from home policies, adjust business operations, and brace for financial instability, even as they recalibrated their IT and communications setup to stay connected to employees, vendors, customers and other stakeholders. Across the board, straightforward workflows now...

13 May Digital Transformation and Reinvention in Turbulent Times

Posted at 13:03h in COVID-19, Service Desk by Prachi Pandey

Some decades ago it was impossible to do business well without having a website in place. A few years after, it became a necessity to ensure mobile friendly UI, and today, it's more important than ever that customer touchpoints integrate with voice and speech to...

13 May Digital Transformation and Reinvention in Turbulent Times

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