WHAT THE ANALYSTS ARE SAYING
Analyst Recognition
WHAT THE MARKET IS SAYING
Industry Accolades
“Truly professional organization which provides end to end solutions”
Whenever we approach for a solution, we receive the same within expected timelines...read more
“One of the best conversational platforms”
The conversational platform of Avaamo is comprehensive yet easy to use. The platform is robust enough to handle a huge number of requests with ease...read more
“Highly personalised cognitive search automation”
We have implemented Avaamo Answers, and it's truly a unique solution in the market amongst the cognitive search solutions with conversational AI capability. It enables a conversational search experience with thousands of documents buried in silos across the enterprise...read more
“Global enterprise conversational platform”
Avaamo fits the bill as a true enterprise C-AI platform with pre-built domain skills, 100+ connectors to various enterprise apps, ability to deploy on multiple channels including voice channels and extensive tooling for non-developers to deliver any type of conversational AI enterprise usecase. Its conversational AI engine transforms complex enterprise workflows into full fledged conversations between our users and enterprise systems...read more
“Focus on outcomes as required by the client to serve the customer at its best”
Avaamo's contact center AI enabled us to automate business processes and eliminate live agent utilization for a significant portion of our incoming calls. The platform understands natural language and automatically steers the user to the right response / flow and help reduce wait time, average handling time and improved overall customer experience...read more
