THE MOST ADVANCED CONVERSATIONAL AI PLATFORM FOR ENTERPRISE
Avaamo respects the privacy of every individual who visits www.Avaamo.ai (“Website”) and/or purchases its Services. This Privacy Statement is our commitment to transparency in communicating how Avaamo collects, uses, and discloses the information that is collected from you, the visitor of its website and/or customer as well as the choices you have with respect to the information.
What This Notice Covers
This Privacy Statement applies to the processing of Personal Data collected by us when you:
Personal Data Collected
Customers
Avaamo may ask for your account information which includes your name, business name, email address, physical address, phone number, credit card and bank account information (stored directly with a third party processor), and website domain. By voluntarily providing Avaamo with your account information, you represent that you own and consent to our use of such personal data.
Course Previewers
Avaamo may ask for your name, email address, and phone number for you to preview courses for evaluation purposes.
Website Visitors
At your option, Avaamo collects information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data.
Cookies and Other Tracking Technologies
Avaamo uses cookies, beacons, tags, and other tracking technologies to gather demographic information about you, identify your visits to our Website, and other interactions with our Website. We gather information such as internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, and store it in log files. To collect this information, a cookie may be set on your computer or device when you visit our Website. In some countries, including those in the European Economic Area (“EEA”), the information in this paragraph may be considered personal information under applicable data protection laws.
You can control how websites use cookies by changing your cookie settings, but your modification may limit your use and functionality of some of the features on our Website.
Personal Data Shared
Avaamo may share the information it collects about you in the following ways:
Your Choices
You may unsubscribe from receiving promotional or marketing emails from Avaamo at any time by using the “unsubscribe” link in the email received, or by emailing us at privacy@Avaamo.com. As outlined in the Section, Cookies and other Tracking Technologies, you can also control your cookie settings.
With respect to your account information, you may update, correct or delete information that you provided to us by logging into your Avaamo account or contacting us at privacy@Avaamo.com.
Data Subject Rights
For individuals in the EEA, Avaamo’s legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. Avaamo will process personal information from you where, a) we have your consent to do so, b) where processing is necessary for Avaamo to perform Services pursuant to an agreement, or c) where processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information, or may otherwise need the personal information to protect your vital interests or those of another person. At any time, you have the right to withdraw or decline consent. If you do not provide the requested information, Avaamo will not be able to perform Services for you. Also, you have the right to object where we rely on our legitimate interests to process your personal information.
Individuals located in the EEA may have additional statutory rights available to them with respect to their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email privacy@Avaamo.com and we will respond within thirty (30) days. Avaamo will need to verify that the individual is inquiring about his/her own information before we can assist with the request.
International Transfers of Personal Data
Your Personal Data will be collected, transferred to, and stored by us in the United States or by our affiliates in other countries where we operate. In the event that your Personal Data is processed outside the European Economic Area (EEA), we will ensure that the recipient of your Personal Data offers an adequate level of protection by entering into an agreement to abide by Standard Contractual Clauses for the transfer of data as approved by the European Commission (Art. 46 GDPR), or another mechanism approved by the EU.
Data Security and Retention
Your Personal Data is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information.
We (and our third-party service providers) use a variety of industry standard security measures to prevent unauthorized access, use, or disclosure of your Personal Data. These security measures consist of but are not limited to data encryption and physical security. No method of transmission or method of electronic storage over the internet is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Avaamo will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Website Privacy Statement or until you request its deletion, unless a longer retention period is required by applicable data privacy law.
We take reasonable steps to ensure that your Personal Data is accurate, complete, current, and otherwise reliable for its intended use.
If Avaamo obtains knowledge that one of our service providers or employees is in violation of this Website Privacy Statement, Avaamo will take commercially reasonable steps to prevent the unauthorized use or disclosure of your Personal Data. Avaamo takes data privacy seriously. Therefore, we agree to take commercially reasonable measures to ensure the proper handling of your Personal Data by our employees and service providers.
Children
Our Website is not intended for persons under the age of 16. Thus, we do not intentionally gather Personal Data from visitors who are under the age of 16. If you are under the age of 16, please do not submit your Personal Data via our submission forms.
California Consumer Protection Act
This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”
We do not provide services, or other items of value, as consideration for your, or your end users’, personal information protected by the CCPA.
You are responsible for ensuring your compliance with the requirements of the CCPA in your use of the services we provide to you and your own processing of personal information.
Here are a few things that Avaamo will NOT do with personal information in the scope of acting as a service provider, as defined by CCPA:
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this personal information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at privacy@Avaamo.com. We will verify your request using the information associated with your account, including email address. Consumers can also designate an authorized agent to exercise these rights on their behalf.
Changes to Privacy Statement
Avaamo reserves the right to modify this Privacy Statement at any time, however, should we change the Privacy Statement in a material way, a notice will be posted on our website along with the updated Privacy Statement. If you disagree with the changes, you may terminate your Services.
The Privacy Statement was last updated on October 13, 2023.
Contacting Avaamo
If you have any questions about the Privacy Policy, please contact Avaamo at privacy@Avaamo.com.