Join us for the 2nd part of the Master class series on how Agentic AI is transforming the Patient Experience. How Agentic AI is redefining Medication Refills — requests to renewals in seconds.
Prescription renewals make up ~80% of medication activity, yet delays lead to missed doses and care gaps. Refill requests create heavy administrative load across clinical and contact center teams. Agentic AI changes this with autonomous agents that verify requests, check EHRs, coordinate pharmacies, and approve routine refills in minutes — 24/7. The result is a 40–80% drop in administrative calls and backlogs, significant staff relief, and seamless patient access that reduces non-adherence.
Kunal Contractor
Director of Healthcare
Avaamo

Chetan RK
Senior Project Manager, Patient Experience
Avaamo