11 Nov Overcoming the Achilles Heel of Contact Center Operations: Quality Assurance
[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" z_index=""][vc_column offset="vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0"][vc_column_text css=".vc_custom_1731521412706{padding-top: 30px !important;}"]The launch of our Agent Copilot earlier this year offered us more than just a new product release—it opened a window into the daily challenges faced by contact center leaders. Through...