When it comes to service delivery, are you providing the best end user experience? If you’re not using an intelligent virtual assistant to automate workflows, the answer is probably no.
In this webinar, we’ll delve into how you can turbocharge your ServiceNow implementation with an AI-driven virtual assistant that automates ITSM, HR, and customer service queries — for true call deflection. Avaamo integrates seamlessly with ServiceNow to deliver a conversational experience that:
Watch the conversational AI experts Ankita Singh and Ben Phillips discuss the capabilities that matter most in a virtual agent, and provide a demo featuring real-world use cases.
Machine Learning Engineer
Ben brings over 8 years of technical and consulting experience in ServiceNow where he was in Professional Services, and has built AI applications in the ServiceNow App Store. He is currently a Machine Learning Engineer at Avaamo, responsible for helping customers discover how the Avaamo platform can revolutionize their enterprise. Ben lives in San Francisco and has a pretty serious coffee addiction.
Conversational AI Architect
Ankita is a conversational AI architect at Avaamo, where she is responsible for building conversational AI applications and training large enterprise accounts on the deployment and management of virtual assistants. Ankita has a master’s degree in Computer Science from the University of Colorado, Boulder, and in her free time, can be found hiking or geeking out on all things Harry Potter.