Trends in Conversational AI That Will Fast Track Digital Transformation

In 2020, business leaders will make conversational AI a high priority in key areas such as customer service, knowledge management, and user support. Why?

As enterprises gain efficiencies through streamlined workflows and empower users with automated self-service, forward-thinking leaders are expanding use cases in conversational AI and looking for innovative ways to incorporate intelligent virtual agents as part of their technology stack.

In this webinar Sriram Chakravarthy, CTO at Avaamo and Sreejit Ankarath, Head of Business Consulting, Transformation, and Global Alliances at Tech Mahindra, share insights on what 2020 will bring for conversational AI practitioners:

• The new, hybrid workforce in the enterprise gig economy
• Reinventing knowledge management: the new approach to harnessing information
• Contextual conversations: hyper-personalizing the user experience

Sriram Chakravarthy
CTO and Founder
Avaamo

Sriram is the CTO and co-founder of Avaamo. He brings over 20 years of experience specializing in massively scalable distributed software. In his previous role, Sriram was Vice President of Products for the Social Computing division at TIBCO,  where he was responsible for building tibbr, TIBCO’s SaaS based Social Computing platform.

Sreejit Ankarath
Head of Business Transformation and Global Alliances, Americas
Tech Mahindra

Sreejit Ankarath is the head of business consulting, transformation, and global alliances for Americas at Tech Mahindra. With more than 25 years of global experience in incubating new business/startup operations, Sreejit drives corporate innovation in digital transformation, AI, automation analytics, and process excellence.